Leticia Chadek

Activist
DISC Type : Cd

Customer Service Representative at Pioneer Fibers, Inc.

Greater Chicago Area, United States

Overview

Leticia is a customer service professional with over 30 years of extensive experience in the recycling industry. Described by colleagues as empathetic and solutions-focused, she has a background in logistics, sales, and accounting, and studied bookkeeping at Indian Hills Community College.

She has been recognized as an "Outstanding Employee of the year" for her contributions.

Personality Overview

Perfectionist

Observative

Value Conscious

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Recycling Industry
Possesses over three decades of deep, hands-on knowledge in the recycling sector, having worked with multiple companies in customer-facing and operational roles.
Customer Experience
Highly recommended for her professional, empathetic, and solutions-focused approach, ensuring every customer feels valued and supported.
Logistics & Scheduling
Experienced in scheduling and tracking shipments for recycling companies, managing day-to-day transportation details to ensure smooth operations.

Media Appearances

Leticia has no verified media appearances

Work History

8-2015
Customer Service Representative at Pioneer Fibers, Inc.
7-2014 - 8-2015
Customer Service Representative / Accounting Assistant at United Express System, Inc.
1-2013 - 4-2014
Cashier / Customer Service at Dollar Tree Stores
2-1999 - 11-2008
Customer Service at America Chung Nam
1995 - 1999
Customer Service at Paper Recycling International

Education

1989 - 1989
Bookkeeping from Indian Hills Community College, Ottumwa, IA
1985 - 1988
Diploma from Ottumwa High School

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Chicago Area, United States Job Level : Junior Designation : Customer Service Representative at Pioneer Fibers, Inc.
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Insights For Selling To Leticia

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leticia is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Leticia

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Leticia move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Leticia take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Leticia

Personality Compatibility


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