Lewis is a customer-focused, strategic leader at Barclays, specializing in designing and delivering transformative customer journey improvements. He leverages his expertise in human-centered design and Agile methodologies to enhance customer experience and drive organizational success, holding both LUMA and TOGAF Practitioner accreditations.
Outside of his direct role, Lewis finds creative ways to communicate complex ideas, using analogies from Marvel superheroes and childhood toys. He draws motivation from personal growth principles and speakers, applying quotes from his home gym to reframe business challenges and inspire growth.
He once presented to an audience of approximately 600 people, using Marvel superheroes as a compelling way to explain connected customer experiences.
Read the full overview →They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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