Liam O.

Enigma
DISC Type : Dic

Group Head of Cyber Resilience and Security at Sureserve

London, England, United Kingdom

Overview

As Group Head of Cyber Resilience at Sureserve, Liam is an operational expert with over a decade of experience in cybersecurity. He holds CISSP, CISM, and an MBA in Risk and Resilience, focusing on embedding practical, risk-led security into business operations. Colleagues describe him as collaborative, hardworking, and a great team player.

Outside of work, Liam has a deep passion for automation, applying it to both professional and personal projects to make things quicker and simpler. This interest extends to his home, where he enjoys creating and implementing his own automated systems for everyday tasks.

He has created a home automation that checks if the heating has been turned on by his wife outside its normal schedule.

Personality Overview

Hard To Convince

Fast Follower

Challenger

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Cyber Resilience
In his current role at Sureserve, he leads efforts to fortify organisational security and safeguard critical infrastructure against cyber threats.
Security Automation
He has a strong personal and professional passion for automation, believing that anything that can be made quicker, simpler, and more consistent should be.
Pragmatic Risk Management
His MBA is in Risk and Resilience, and he focuses on implementing risk-mitigation frameworks and practical, risk-led security solutions.

Media Appearances

Liam has no verified media appearances

Work History

6-2025
Group Head of Cyber Resilience and Security at Sureserve
1-2025 - 6-2025
Director of Infrastructure and Security at Emeria
1-2022 - 1-2025
Group Head of Information Security at Emeria
8-2020 - 12-2021
Global Head of Information Security at Mawdsleys
2-2020 - 7-2020
Head of Information Security at Freedom Finance Ltd

Education

9-2020 - 7-2022
Master of Business Administration - MBA from Buckinghamshire New University
2017 - 2019
CIA from Self Study

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Group Head of Cyber Resilience and Security at Sureserve
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Insights For Selling To Liam

During A Call Or A Meeting

DO's

  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Liam is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Liam

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Liam move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Liam take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Liam

Personality Compatibility


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