Libby Trujillo

Energizer
DISC Type : I

Patient Access Director at Platinum Dermatology Partners

Greater Phoenix Area, United States

Overview

Libby Trujillo is a Director of Patient Access, specializing in contact center and front office operations. She is recognized for developing excellence in teams, creating positive working environments, and driving revenue through operational efficiencies.

Libby holds an Associate of Science degree from Central New Mexico Community College. She has also worked in ambulatory surgery center intake training and managed urgent care/primary care practices.

She is a determined leader focused on developing strong partnerships to achieve company goals and increase bottom-line results.

Personality Overview

Imaginative

Believer

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Patient Access
As Director of Patient Access, she focuses on optimizing contact center and front office operations to enhance patient experience and streamline processes.
Operational Efficiency
She is revenue-focused, aiming to increase operational efficiencies for improved bottom-line results within healthcare organizations.
Team Development
She has a passion for creating and developing excellence in teams, fostering positive working environments, and building strong partnerships.

Media Appearances

Libby has no verified media appearances

Work History

7-2019
Patient Access Director at Platinum Dermatology Partners
4-2014 - 7-2019
Ambulatory Surgery Center Intake Training Manager at American Vision Partners
8-2010 - 4-2014
Clinic Lead at Atrinea Health LLC

Education

Education details unavailable from The University of New Mexico
Associate of Science - AS from Central New Mexico Community College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Phoenix Area, United States Job Level : Mid-senior Designation : Patient Access Director at Platinum Dermatology Partners
URL has been copied!

Insights For Selling To Libby

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Libby is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Libby

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Libby move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Libby take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Libby

Personality Compatibility


Other Platinum Dermatology Partners Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.