Liliane De Paula in

Liliane De Paula

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Analista de Onboarding Pleno at Conta Simples
📍 São Paulo, São Paulo, Brazil

Liliane de Paula is a Customer Success professional specializing in onboarding, engagement, and retention for B2B and B2C clients. She leverages her Marketing background from Pontifícia Universidade Católica do Paraná to transform data insights into impactful strategies. Colleagues describe her as client-focused, empathetic, organized, and creative.

She holds a Six Sigma Yellow Belt certification, highlighting her commitment to process improvement.

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Experience
7 Years
Current Role
Analista de Onboarding Pleno
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Liliane shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Liliane cares about

Customer Onboarding
Currently an Onboarding Analyst at Conta Simples, she focuses on creating fluid and engaging initial experiences for new clients.
Data-Driven CS
Passionate about analyzing customer data and listening to clients to identify behavioral patterns and design effective retention strategies.
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Career

Work history

8-2025
Analista de Onboarding Pleno
Conta Simples
7-2023 - 8-2025
Customer Success Analyst
frete.com
2-2022 - 2-2023
Customer Relationship Analyst
Loggi
8-2020 - 2-2022
Customer Experience Analyst
Loggi
2-2020 - 7-2020
Customer Success
Matific Brasil
In the press

Media appearances

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Education
1-2025 - 6-2027
Marketing
Pontifícia Universidade Católica do Paraná
2003 - 2014
Ensino Médio Completo
E.E. Professora Maria Eugênia Martins
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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