Lillian Auberson, PhD

Commander
DISC Type : D

Head of Quality Innovation and Operations (assignment) at argenx

Basel Metropolitan Area, Switzerland

Overview

Lillian is a global pharmaceutical leader with over 20 years of experience in medical affairs, specializing in medical information and patient support programs. Holding a PhD from EPFL, she is recognized for developing innovative international frameworks and building high-performing teams. Colleagues describe her as a thoughtful leader, a great collaborator, and a champion of innovation.

Based in Basel, Switzerland, Lillian enjoys exploring and sharing the citys rich history.

Lillian was a founding member of MILE (Medical Information Leaders in Europe), a key cross-pharma collaboration, and received the DIA EMEA Regional Inspire Award for Excellence in Service.

Personality Overview

Very Quick

Risk-Taker

Candid & Clear

They are not always relationship oriented.  They take a lot of pride in personal achievements. They respond well to strong and respectful communication.

Topics They Care About

AI in Medical Information
A frequent speaker at industry events like the AI Academy Summit, she actively promotes leveraging AI to enhance medical information for clinical settings.
Patient Support Programs
A core area of her expertise, she designs and implements international patient support programs, including digital platforms like websites and apps.
Cross-Pharma Collaboration
She was instrumental in establishing the Medical Information Leaders in Europe (MILE) association to address common issues and share best practices across the industry.

Media Appearances

Lillian has no verified media appearances

Work History

2-2026
Head of Quality Innovation and Operations (assignment) at argenx
1-2025
Director Medical Information International, Medical Affairs and Evidence Generation at argenx
1-2024 - 1-2025
Director Medical Information EMEA at argenx
1-2023
Founder and Managing Director at MedOnTrack GmbH
4-2020 - 7-2022
International and Japan Patient Support Programs at Alexion Pharmaceuticals, Inc.

Education

1990 - 1992
Post-doctoral fellow from University of California, Berkeley
1986 - 1990
PhD - Docteur ès Sciences Techniques from EPFL

More Information

Social Presence :

Prographics :

Exp : 28 Location : Basel Metropolitan Area, Switzerland Job Level : Mid-senior Designation : Head of Quality Innovation and Operations (assignment) at argenx
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Insights For Selling To Lillian

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lillian is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lillian

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Lillian move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Lillian take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Lillian

Personality Compatibility


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