Lily Liu

Observer
DISC Type : ci

Shape Victoria’s People Panel at Department of Transport and Planning

Greater Melbourne Area, Australia

Overview

Lily Liu is the Divisional Director of Digital Health at Western Health, leading the services digital transformation and EMR implementation. With a Masters from Monash University and a Fellowship in Digital Health, she has extensive international experience in public and private health informatics. She is a passionate advocate for leveraging technology to enhance clinical experience and patient care.

Lily is committed to community development and mentorship, evidenced by her participation in the Shape Victoria’s People Panel to help form a 2050 vision for the state. She actively supports and celebrates the achievements of women in STEM, recognizing their dedication and impact in the healthcare field.

She has previously served as the Enterprise Application Director for Jiahui Health, supporting the largest foreign-invested tertiary hospital in Shanghai.

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Patient-Centric EMR
Leads initiatives like Western Health Care Connect to consolidate patient information and reduce clinician workflow complexity, moving beyond traditional EMR limitations.
Healthcare Interoperability
Focuses on enabling the seamless and secure sharing of real-time patient information between the health service and the broader community.
Digital Health Education
Passionate about nurturing new talent, she serves as a Sessional Tutor for the Master of Digital Health program at La Trobe University.

Media Appearances

Lily has no verified media appearances

Work History

9-2024 - 3-2025
Shape Victoria’s People Panel at Department of Transport and Planning
7-2023
Sessional Tutor at La Trobe University
9-2020
Divisional Director, Digital Health at Western Health
4-2018 - 9-2020
EMR Program Director at Western Health
1-2016 - 1-2018
Enterprise Application Director at Jiahui Health 嘉会医疗

Education

2009 - 2014
Masters from Monash University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Shape Victoria’s People Panel at Department of Transport and Planning
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Insights For Selling To Lily

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lily is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Lily

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Lily move?

  • They like to analyze well and then make their decisions.
  • Can Lily take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Lily

Personality Compatibility


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