Lily Sloan

Enthusiast
DISC Type : i

Account Executive, Scale at Braze

Chicago, Illinois, United States

Overview

Lily Sloan is a Scale Account Executive at Braze, where she focuses on helping brands build meaningful human connections with their customers. A graduate of Miami University with a degree in Entrepreneurship & Communication, she is also a Braze Certified Practitioner with expertise in AI.


She is a certified Braze AI Fundamentals professional, demonstrating a deep and early expertise in the application of artificial intelligence within customer engagement platforms.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

AI in Customer Engagement
Her social media feed and certifications show a strong focus on how AI is reshaping customer experiences and brand relationships.
Building Human Connections
Her professional headline states her mission is to help brands form human connections, a theme that runs through her role at Braze.
Marketing Technology Growth
She publicly celebrates Braze's industry awards and team growth, indicating a passion for the success and recognition of the tech she represents.

Media Appearances

Lily has no verified media appearances

Work History

2-2026
Account Executive, Scale at Braze
4-2024 - 2-2026
Senior Account Executive, SMB at Braze
11-2022 - 3-2024
Account Executive at Buxton
7-2022 - 11-2022
Sales Development Representative at Buxton
2-2020 - 5-2022
Client Engagement Manager at KellyMitchell Group, Inc

Education

Bachelor of Science in Entrepreneurship & Communication from Miami University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Chicago, Illinois, United States Job Level : Middle Designation : Account Executive, Scale at Braze
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Insights For Selling To Lily

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lily is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Lily

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Lily move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Lily take some risk or not?

  • They can take some low-probability risks if needed.

You And Lily

Personality Compatibility


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