Linda Truong

Questioner
DISC Type : c

Senior Director, Information Technology, USC Libraries at University of Southern California

Los Angeles, California, United States

Overview

Linda Truong is the Senior Director of Information Technology at USC, where she directs the operations and business functions for the USC Digital Repository and Library IT. Her expertise spans digital asset management, cloud computing, and digital preservation. She holds Masters degrees from both the University of Southern California and Georgetown University.

Demonstrating a strong commitment to community, Linda co-founded and co-chaired the USC Asian Pacific Islander Faculty and Staff Association (APIFSA). This initiative aims to create a supportive space and advocate for API faculty and staff, building solidarity and addressing systemic challenges within the university community.

She has over two decades of experience in operations and program management within higher education, including roles at UCLAs Asia Institute.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Digital Preservation
Directs the USC Digital Repository, a service focused on providing digitization, preservation, and access solutions for valuable cultural and historical collections.
Library IT
Oversees the administrative, operational, and business functions for all IT units within the USC Libraries, including the help desk and web technologies.
Diversity & Inclusion
Co-founded and co-chaired the USC Asian Pacific Islander Faculty and Staff Association to advocate for and support the API community at the university.

Media Appearances

Linda has no verified media appearances

Work History

5-2022
Senior Director, Information Technology, USC Libraries at University of Southern California
1-2010 - 5-2022
Managing Director, USC Digital Repository and Library IT at University of Southern California
10-2006 - 2-2011
Program Manager, USC U.S. - China Institute at University of Southern California
4-2021
Co-Chair and Co-Founder at USC Asian Pacific Islander Faculty and Staff Association
6-2003 - 10-2006
Program Officer, UCLA Asia Institute at UCLA

Education

2011 - 2014
Master of Public Administration - MPA from University of Southern California
2000 - 2002
Master of Science (MS) from Georgetown University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Los Angeles, California, United States Job Level : Senior Designation : Senior Director, Information Technology, USC Libraries at University of Southern California
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Insights For Selling To Linda

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Linda is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Linda

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Linda move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Linda take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Linda

Personality Compatibility


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