Lisa Johnson

Trailblazer
DISC Type : DI

Founder and Facilitator at The Elements Kit

Greater Melbourne Area, Australia

Overview

Lisa Johnson is the Founder and Facilitator of The Elements Kit, a system designed for team transformation. With over 20 years of experience in service and experience design at firms like Accenture Song and Telstra, she specializes in human-centered design. Colleagues describe her as a holistic systems thinker, creative, and an exceptional facilitator.

Outside of work, Lisa is passionate about personal development and the expressive arts. She finds inspiration in literature focused on self-reflection and celebrates creative self-expression through events like dance performances.

Lisas methodology uniquely combines human-centered design with the language of archetypes to help teams discover their untapped creative potential.

Personality Overview

Informal

Charismatic

Achievement-Oriented

They are more likely to accept new and exciting technologies.  They are charming and can persuade others to support their decisions. If they come to believe in your value proposition, they will be your champion.

Topics They Care About

Team Transformation
Her entire venture, The Elements Kit, is focused on transforming team dynamics and has been used in coaching programs for leaders at companies like Bupa.
Human-Centred Design
As a veteran practitioner, she led service design at Australia Post and Telstra, embedding HCD principles and coaching teams to solve complex problems.
Archetypal Psychology
She consciously developed her system to move beyond traditional personality tests, using archetypes to facilitate deeper self-discovery for individuals and teams.

Media Appearances

Lisa has no verified media appearances

Work History

11-2023
Founder and Facilitator at The Elements Kit
5-2021 - 4-2024
Service Design Lead at Accenture Song
5-2021 - 3-2024
Service Design Lead at Fjord, Part of Accenture Song
3-2020 - 5-2021
Experience Design Lead | Telstra Digital at Telstra
3-2019 - 3-2020
Service Design Practice Lead | Product & Innovation at Australia Post

Education

1994 - 1997
Bachelor of Arts (Interior Design) from RMIT University
1998 - 1998
Education details unavailable from Newscorp AWARD Advertising and Copywriting School (Clemenger)

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Melbourne Area, Australia Job Level : Leadership Designation : Founder and Facilitator at The Elements Kit
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Talk about yourself and some of your achievements at the start of the conversation
  • Give them control of the sales process

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Lisa

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Lisa take some risk or not?

  • If necessary, they will be ready to take risks.

You And Lisa

Personality Compatibility


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