Lisa McDermott

Trailblazer
DISC Type : ID

Client Partner Director, GSI at Five9

Downingtown, Pennsylvania, United States

Overview

Lisa is a Partnerships and Alliances Leader at Five9, specializing in pipeline activation and channel expansion within the tech industry. A graduate of West Chester University of Pennsylvania, she was instrumental in developing the partnership that led to Five9s acquisition of Acqueon. Colleagues describe her as an inspiring, strategic, and exceptional leader.

As a self-described "relationship enthusiast, " Lisa is passionate about the power of empathy and patient listening. A Philly-area native, she actively participates in community events, including charity golf outings to support local healthcare initiatives like cancer care expansion.

Unique fact: She played a pivotal role in her former company, Acqueon, being acquired by her current employer, Five9.

Personality Overview

Persuasive

Values Relationships

Informal

They are more likely to accept new and exciting technologies.  They prefer to ensure that they are in control of the situation. If they come to believe in your value proposition, they will be your champion.

Topics They Care About

Strategic Alliances
Her entire career focuses on developing and expanding channel partnerships, most notably the Acqueon-Five9 partnership that led to an acquisition.
Demand Generation
Her roles consistently involve methodical demand generation and pipeline management to drive revenue growth through partner channels.
Contact Center AI
She actively promotes Five9's latest AI initiatives, such as "Agentic CX" and "AI Agents, " indicating a focus on industry innovation.

Media Appearances

Lisa has no verified media appearances

Work History

10-2025
Client Partner Director, GSI at Five9
8-2024 - 9-2025
VP, Partnerships & Alliances at Five9
6-2023 - 8-2024
VP, Partnerships & Alliances at Acqueon
1-2022 - 6-2023
VP of Marketing at Acqueon
4-2018 - 1-2022
Vice President of Marketing at BCM One

Education

2000 - 2004
BS from West Chester University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 15 Location : Downingtown, Pennsylvania, United States Job Level : Mid-senior Designation : Client Partner Director, GSI at Five9
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Insights For Selling To Lisa

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lisa is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Lisa

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Lisa move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Lisa take some risk or not?

  • If necessary, they will be ready to take risks.

You And Lisa

Personality Compatibility


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