Louis Leyerzapf in

Louis Leyerzapf

Go-getter · DISC type d
Senior Strategic Account Executive, CX at Glance Networks
📍 New Haven, Connecticut, United States

Louis is a seasoned customer experience and contact center solutions professional with over 15 years in the cloud solutions market. A graduate of Southern Connecticut State University, he specializes in new business acquisition as a strategic account executive. People who have worked with him describe him as trusted, focused, and personable.

Outside of his professional life, Louis is a supportive father who actively uses his network to help his sons career development in the Connecticut area. This focus on family and mentorship highlights his character and willingness to help others succeed.

He is a self-described "New Business Specialist - Hunter" focused on acquiring new enterprise clients.

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Experience
20 Years
Current Role
Senior Strategic Account Executive, CX
Location
New Haven, Connecticut, United States
Personality Overview

How Louis shows up

Direct & Candid
Challenger
Decisive

They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Priorities

Topics Louis cares about

AI in CX
He recently posted about the transformation of customer experience by AI, emphasizing the need for trust, transparency, and ethics to bridge the gap between capability and comfort.
Enterprise Sales
His career is focused on enterprise and major account sales, explicitly stating he is looking for roles centered on new business acquisition and strategic planning.
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Career

Work history

10-2022 - 1-2025
Senior Strategic Account Executive, CX
Glance Networks
2021 - 2022
Named Account Manager
Avaya
2019 - 2021
Major Account Manager, Customer Experience
Mitel
2018 - 2019
Enterprise Sales Representative
Atos
2015 - 2019
Enterprise Sales Director, East
Five9
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
BS
Southern Connecticut State University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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