Louise Hunter MBE in

Louise Hunter MBE

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Director of Customer and Corporate Services at NWG (Northumbrian Water Group)
📍 Newcastle Upon Tyne, England, United Kingdom

Louise Hunter is the Director of Customer and Corporate Services at Northumbrian Water Group, specializing in corporate affairs, ESG, and customer experience. A Chartered PR practitioner with a Masters in Leadership from Northumbria University, she is a recognized leader in the utilities and construction industries, focused on responsible business practices.

Outside of her corporate role, Louise is passionate about community engagement and charitable causes. She actively supports fundraising for organizations like WaterAid and participates in local community events. She is also a proud advocate for women in STEM, celebrating the next generation of female leaders in medicine and science.

In 2021, she was appointed a Member of the Order of the British Empire (MBE) for her services to the water industry and corporate social responsibility.

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Experience
20 Years
Current Role
Director of Customer and Corporate Services
Job Level
Mid-senior
Location
Newcastle Upon Tyne, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Louise cares about

ESG & Sustainability
Her career focus is on corporate social responsibility, and she received an MBE for her work in this area. It's a core part of her professional identity.
Customer Experience
Her senior leadership roles, including Director of Customer and Corporate Services, demonstrate a long-standing focus on customer insight, service, and strategic communications.
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Career

Work history

8-2024
Director of Customer and Corporate Services
NWG (Northumbrian Water Group)
1-2024 - 8-2024
Group Director of People & Corporate Services
NWG (Northumbrian Water Group)
8-2012 - 1-2024
Director of Corporate Affairs
NWG (Northumbrian Water Group)
5-2002 - 3-2006
Head of Business Development
Business in the Community
9-1998 - 5-2002
Assistant Manager Financial Sector Audit
KPMG
In the press

Media appearances

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Education
2019 - 2019
Chartered Practioner
CIPR Qualifications
2016 - 2018
PR Diploma
CIPR Qualifications
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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