Luís Miguel S.

Questioner
DISC Type : c

Analista Junior de Operações at Infiniti Corp

São Paulo, São Paulo, Brasil, Brazil

Overview

Luís Miguel S. is an Operations Analyst at Infiniti Corp, specializing in process improvement, payments, and customer experience. With a background at C6 Bank and Rede, he uses data analysis to enhance operational efficiency and holds a Lean Six Sigma White Belt certification.



He actively follows and shares insights on regulatory changes impacting the Brazilian Fintech sector, showing a keen awareness of industry evolution.

Personality Overview

Cautious & Analytical

Value Seeker

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Process Improvement
His profile and certifications, like Lean Six Sigma, highlight a strong focus on enhancing operational efficiency and applying continuous improvement principles.
Customer Experience
He has extensive experience in B2B and B2C customer service, focusing on delivering consistent, quality support and strengthening client relationships.
Fintech Regulation
He follows and analyzes regulatory changes in Brazil's financial sector, such as new reporting requirements for Fintechs by the Federal Revenue.

Media Appearances

Luís has no verified media appearances

Work History

2-2026
Analista Junior de Operações at Infiniti Corp
4-2025 - 2-2026
Assistente Pleno | Gestão e Governança de Operações at Infiniti Corp
1-2024 - 1-2025
Estagiário em Gestão e Governança de Terceiros at C6 Bank
9-2021 - 1-2024
Analista de Atendimento / Linha Direta at Rede
11-2020 - 9-2021
Estagiário at Passerine Advogados

Education

8-2022 - 8-2026
Graduação- Bacharelado from Estácio
Project Management - Fundamentos do Gerenciamento de Projetos from Coursera

More Information

Social Presence :

Prographics :

Exp : 5 Location : São Paulo, São Paulo, Brasil, Brazil Job Level : N/A Designation : Analista Junior de Operações at Infiniti Corp
URL has been copied!

Insights For Selling To Luís Miguel

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luís Miguel is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Luís Miguel

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Luís Miguel move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Luís Miguel take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Luís Miguel

Personality Compatibility


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