Lucas Fernandes

Sharpshooter
DISC Type : CD

Gerente Administrativo Financeiro at Grupo Muffato

Londrina, Paraná, Brazil

Overview

Lucas Fernandes is an Administrative Financial Manager at Grupo Muffato with extensive experience in financial planning, credit, and collections. He holds a Lean Six Sigma Black Belt and specializes in continuous improvement and business intelligence. Colleagues describe him as an exceptional, resilient, and results-focused leader.

There is no publicly available information regarding Lucass personal life, hobbies, or activities outside of his professional career.

He led his team at Crediffato to achieve the RA 1000 seal on Reclame Aqui, the platforms highest reputation for customer service.

Personality Overview

Rigorous & Demanding

Fast But Analytical

Precise But Practical

They take a lot of pride in personal achievements.  They like to move fast and expect the same from others. They are not always relationship oriented.

Topics They Care About

Credit & Risk Management
His career focuses on credit policy, collection strategies, and monitoring key risk indicators. He is actively hiring for roles in this area at Grupo Muffato.
Continuous Improvement
As a certified Lean Six Sigma Black Belt, he leads projects focused on automation, process improvement, and operational efficiency in financial services.
Customer Experience
A specialist in CX, he proudly celebrated his team achieving the highest reputation (RA 1000) on the Reclame Aqui platform, demonstrating a focus on customer respect.

Media Appearances

Lucas has no verified media appearances

Work History

11-2024
Gerente Administrativo Financeiro at Grupo Muffato
11-2024
Gerente administrativo financeiro at Crediffato
4-2022 - 11-2024
Gerente de Qualidade, Treinamento e Melhoria Contínua at Grupo Selecionar
9-2019 - 4-2022
Coordenador Administrativo at Grupo Muffato
1-2015 - 9-2019
Supervisor de Operações at Vikstar Contact Center

Education

Gestão da Qualidade from UniCesumar

More Information

Social Presence :

Prographics :

Exp : 12 Location : Londrina, Paraná, Brazil Job Level : N/A Designation : Gerente Administrativo Financeiro at Grupo Muffato
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Insights For Selling To Lucas

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Objectively showcase the impact that your product creates
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lucas is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Lucas

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Lucas move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Lucas take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Lucas

Personality Compatibility


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