Lucia Bright in

Lucia Bright

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Director, Site Reliability Engineering at Alianza
📍 Winchester, England, United Kingdom

Lucia Bright is an organizational builder with over 20 years of experience, currently serving as the Director of Site Reliability Engineering at Alianza. She specializes in transforming technical teams and holds degrees from The Open University and Università degli Studi di Milano. Colleagues describe her as conscientious, dedicated, and knowledgeable.

She has successfully built and scaled technical organizations from a single person to over 80 people across multiple global regions, including APAC, EMEA, and the Americas.

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Experience
11 Years
Current Role
Director, Site Reliability Engineering
Job Level
Mid-senior
Location
Winchester, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lucia cares about

Organizational Development
Her career is focused on building and transforming technical support and operations teams from the ground up to achieve high performance and excellent customer outcomes.
Site Reliability Engineering
As a Director of SRE, she leads the organizational strategy and implementation of SRE practices across globally distributed teams.
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Career

Work history

3-2025
Director, Site Reliability Engineering
Alianza
7-2022 - 5-2025
Global Services Operations Manager - Azure for Operators
Microsoft
10-2021 - 6-2022
Director, Technical Customer Support
Synamedia
7-2019 - 10-2021
Service Assurance Manager
Synamedia
4-2019 - 7-2019
Incident Manager
Synamedia
In the press

Media appearances

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Education
2014 - 2016
Bachelor's degree
The Open University
2003 - 2012
Bachelor's degree
Università degli Studi di Milano
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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