Luciana Teles in

Luciana Teles

Judge · DISC type Dc
Diretora de CS e CX | GM Avenida Giftback at CRMBonus
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
18 Years
Current Role
Diretora de CS e CX | GM Avenida Giftback
Job Level
Senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Luciana shows up

Generally Skeptic
Quality Focused
Fast But Wary

They like to move fast and expect the same from others. More than the product, they care about the impact of the product. They are not always relationship oriented.

Priorities

Topics Luciana cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2025
Diretora de CS e CX | GM Avenida Giftback
CRMBonus
7-2025
Conselheira Consultiva - Customer
Docato
7-2022 - 9-2025
Diretora de Customer Success e Customer Care
Axur
1-2020 - 4-2023
Head of Customer Success and Customer Care
Axur
10-2019
Professora de Customer Success
FIA Business School
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
10-2023 - 9-2024
Pós-graduação Lato Sensu
FIA Business School
2019 - 2019
Lideres Analíticos
Cappra Data Science Institute
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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