Luke leads digital initiatives at South West Water, where he has progressed rapidly from a specialist to a team manager. He leverages a background in software development from Exeter College and telecommunications experience from his time at BT to enhance digital customer contact and manage projects.
Outside of his direct career path, Luke has demonstrated significant personal drive and achievement. He was selected through a rigorous three-part process to represent McDonalds at the Olympic Park, working in the largest restaurant of its kind in the world during the games.
Unique fact: He once led a rebranding project that successfully increased customer loyalty card redemption rates from 6% to 40%.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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