Luke Civantos

Critic
DISC Type : C

Technical Director of Leap Engineering at Norm Ai

New York, New York, United States

Overview

Luke is the Technical Director of Leap Engineering and a Founding Engineer at Norm Ai. A Harvard University graduate, he leads a team building a platform for AI agent deployment, drawing on his experience in payments and compliance from Modern Treasury and platform infrastructure at Facebook.

Based in New York City but originally from Miami, Luke has a stated interest in solving complex technical challenges and exploring novel applications for AI. During his time at Harvard, he was involved in organizing university events, including for the Hasty Pudding Institute.

As a student, he co-developed a Spotify playlist recommendation system using collaborative filtering algorithms.

Personality Overview

Negotiator

Information Seeker

ROI Driven

They choose to analyze logically and value facts to emotions.  They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others.

Topics They Care About

AI Agent Deployment
He leads initiatives at Norm Ai focused specifically on AI agent deployments for compliance and legal teams, which is his primary professional focus.
AI for Compliance
His work at both Norm Ai and previously at Modern Treasury has centered on the intersection of technology, payments, and regulatory compliance.
Platform Engineering
His team, Leap Engineering, is building a "Legal Engineering Automation Platform" to enable non-technical users to build and deploy their own AI agents.

Media Appearances

Luke has no verified media appearances

Work History

4-2025
Technical Director of Leap Engineering at Norm Ai
6-2024 - 4-2025
Team Lead, Leap Engineering at Norm Ai
9-2023 - 6-2024
Member of Technical Staff, Founding Engineer at Norm Ai
12-2021 - 9-2023
Senior Software Engineer at Modern Treasury
9-2019 - 11-2021
Software Engineer at Facebook

Education

2015 - 2019
Bachelor's degree from Harvard University
2008 - 2015
High School from Ransom Everglades

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York, New York, United States Job Level : Mid-senior Designation : Technical Director of Leap Engineering at Norm Ai
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Insights For Selling To Luke

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready to answer many clarity-seeking questions and requests for information
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t try too hard to build a relationship with them
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luke is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Luke

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Luke move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Luke take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Luke

Personality Compatibility


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