Lydia Holloway in

Lydia Holloway

Doer · DISC type ds
Director, Customer Experience and Sales Enablement at ArcBest
📍 Fort Smith, Arkansas, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
13 Years
Current Role
Director, Customer Experience and Sales Enablement
Job Level
Mid-senior
Location
Fort Smith, Arkansas, United States
Personality Overview

How Lydia shows up

Risk-Accepting
Deliberate Doer
Strategic Planner

Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Lydia cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2024
Director, Customer Experience and Sales Enablement
ArcBest
7-2021 - 2-2024
Senior Manager, Customer Marketing & Sales Enablement
ArcBest
7-2018 - 7-2021
Senior Manager, Customer Engagement & Experience
ArcBest
7-2011 - 1-2014
Business Development Manager
Acosta Sales & Marketing
6-2009 - 7-2011
Leadership Development Program
Acosta Sales & Marketing
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
6-2021 - 10-2021
Growth Marketing Certificate
Cornell University
2005 - 2009
Bachelor of Business Administration (B.B.A.)
University of Arkansas - Fort Smith
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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