Lydia Holloway

Doer
DISC Type : ds

Director, Customer Experience and Sales Enablement at ArcBest

Fort Smith, Arkansas, United States

Overview

Lydia has no verified overview

Personality Overview

Risk-Accepting

Deliberate Doer

Strategic Planner

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Lydia has no verified topics they care about

Media Appearances

Lydia has no verified media appearances

Work History

2-2024
Director, Customer Experience and Sales Enablement at ArcBest
7-2021 - 2-2024
Senior Manager, Customer Marketing & Sales Enablement at ArcBest
7-2018 - 7-2021
Senior Manager, Customer Engagement & Experience at ArcBest
7-2011 - 1-2014
Business Development Manager at Acosta Sales & Marketing
6-2009 - 7-2011
Leadership Development Program at Acosta Sales & Marketing

Education

6-2021 - 10-2021
Growth Marketing Certificate from Cornell University
2005 - 2009
Bachelor of Business Administration (B.B.A.) from University of Arkansas - Fort Smith

More Information

Social Presence :

Prographics :

Exp : 13 Location : Fort Smith, Arkansas, United States Job Level : Mid-senior Designation : Director, Customer Experience and Sales Enablement at ArcBest
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Insights For Selling To Lydia

During A Call Or A Meeting

DO's

  • Focus on the results that your product produces, expect some strategic questions in return
  • Let them know of potential risks but suggest mitigation methods alongside
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lydia is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Lydia

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Lydia move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Lydia take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Lydia

Personality Compatibility


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