Shivam Prasad

Questioner
DISC Type : c

Director Of Store Operations at SEPHORA

San Francisco Bay Area, United States

Overview

Shivam Prasad is a strategy and operations executive in the retail sector, currently serving as the Director of Operations at SEPHORA. He holds an MBA from the Kellogg School of Management and focuses on aligning a companys strategy with its operational execution. He also shares his business expertise by leading workshops for students.

Personality Overview

Systematic

Not Easily Convinced

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to analyze every situation thoroughly.


Topics They Care About

Operational Efficiency
He is actively hiring for his team, seeking professionals with backgrounds in Industrial Engineering, time studies, and workload analysis to improve store processes.
Retail Optimization
His team focuses on gaining operational insights by analyzing internal store data and external client data to enhance performance.
Aligning Strategy & Operations
He believes a company's success stems from the strong alignment of its operational capabilities and strategic goals.

Media Appearances

Shivam has no verified media appearances

Work History

12-2019
Director Of Store Operations at SEPHORA
5-2018 - 12-2019
Sr. Manager, Method Improvement, Store Operations at Ross Stores, Inc.
3-2017 - 5-2018
Sr. Manager, Strategic Projects, Store Operations at Ross Stores, Inc.
3-2016 - 2-2017
Chief of Staff & Operations for SVP & President, Kmart Apparel at Sears Holdings Corporation
2-2015 - 2-2016
Chief of Staff to SVP & President, Home Fashions at Sears Holdings Corporation

Education

2011 - 2014
MBA Candidate from Northwestern University - Kellogg School of Management
2001 - 2005
BS in Electrical Engineering from Iowa State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Director Of Store Operations at SEPHORA
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Insights For Selling To Shivam

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shivam is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Shivam

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Shivam move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Shivam take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Shivam

Personality Compatibility


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