Lynn Kwon

Questioner
DISC Type : c

Cluster Director of People & Culture at Accor

Dubai, United Arab Emirates

Overview

Lynn Kwon is the Cluster Director of People & Culture at Accor, driving a performance-oriented culture across multiple properties. A graduate of the Swiss Hotel Management School, she leverages extensive experience in talent acquisition and organizational development, with a focus on championing diversity, equity, and inclusion in the hospitality sector.

Passionate about psychology and human potential, Lynn has diverse cultural experience across the Middle East, Europe, and Asia. This background fuels her interest in people and their unique capabilities. She is also a certified Mental Health First Aider, highlighting her commitment to individual well-being.

Unique fact: Lynn is a certified Scrum: Advanced professional, applying agile principles to human resources.

Personality Overview

Cautious & Analytical

Value Seeker

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Employee Wellbeing
As a certified Mental Health First Aider and with a certification in Positive Psychology, she actively prioritizes staff well-being and a healthy work environment.
Diversity & Inclusion
Her current role involves championing diversity, equity, and inclusion, and she has extensive personal experience with diverse cultures across three continents.
Talent Development
She is focused on fostering career growth and is actively involved in recruiting and developing new talent, including recent graduates.

Media Appearances

Lynn has no verified media appearances

Work History

3-2024
Cluster Director of People & Culture at Accor
12-2021 - 3-2024
Chief Of Staff at PETER & THOMAS INVESTMENT LLC
11-2020 - 11-2021
Human Resources Business Partner at CPT Markets
6-2019 - 8-2020
Human Resources Manager (Pre-opening) at Andaz Dubai The Palm, a Concept by Hyatt
7-2016 - 10-2018
Assistant Human Resources Manager - Personnel & Learning at Grand Hyatt Doha Hotel & Villas

Education

2009 - 2012
Bachelor of Arts (BA) from Swiss Hotel Management School
Education details unavailable from University of Derby

More Information

Social Presence :

Prographics :

Exp : 8 Location : Dubai, United Arab Emirates Job Level : Mid-senior Designation : Cluster Director of People & Culture at Accor
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Insights For Selling To Lynn

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lynn is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Lynn

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lynn move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Lynn take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Lynn

Personality Compatibility


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