Magdalena R. in

Magdalena R.

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Head, Sales Technology and Operations at Amazon
📍 San Francisco Bay Area, United States

Magdalena is a customer-obsessed leader at Amazon, heading Sales Technology and Operations. With a background from Harvard and MIT, she has a 15-year track record of driving operational excellence and scaling tech initiatives at both Amazon and Walmart, managing billion-dollar portfolios and delivering multi-million-dollar impacts.

Described by colleagues as a versatile "lifelong learner" with an admirable work ethic, she is consistently focused on acquiring new skills. Her studies include specialized certifications in Strategy and Project Management, alongside coursework in Agile Processes and Behavioral Economics, indicating a deep interest in modern business methodologies.

She once spearheaded an initiative at Walmart that avoided $900M in long-term costs through strategic supply chain optimization.

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Current Role
Head, Sales Technology and Operations
Job Level
Senior
Location
San Francisco Bay Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Magdalena cares about

AI in Sales
Currently leads initiatives implementing AI-powered tools and Salesforce transformation to drive revenue growth, retention, and operational efficiency for Amazon's sales teams.
Retail Innovation
Led a 180-member team at Amazon focused on physical retail innovation, implementing new product roadmaps and in-store technology to enhance the customer experience.
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Career

Work history

Head, Sales Technology and Operations
Amazon
Chief of Staff to VP, Amazon Retail
Amazon
National Leader, Physical Retail Innovation and Technology
Amazon
Director, Product Operations
Walmart eCommerce
Director, Supply Chain Operations
Walmart eCommerce
In the press

Media appearances

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Education
Business Management
Harvard Business School
Supply Chain Management
Massachusetts Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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