Magdalena R.

Judge
DISC Type : Dc

Head, Sales Technology and Operations at Amazon

San Francisco Bay Area, United States

Overview

Magdalena is a customer-obsessed leader at Amazon, heading Sales Technology and Operations. With a background from Harvard and MIT, she has a 15-year track record of driving operational excellence and scaling tech initiatives at both Amazon and Walmart, managing billion-dollar portfolios and delivering multi-million-dollar impacts.

Described by colleagues as a versatile "lifelong learner" with an admirable work ethic, she is consistently focused on acquiring new skills. Her studies include specialized certifications in Strategy and Project Management, alongside coursework in Agile Processes and Behavioral Economics, indicating a deep interest in modern business methodologies.

She once spearheaded an initiative at Walmart that avoided $900M in long-term costs through strategic supply chain optimization.

Personality Overview

Demanding

Objective Thinker

Generally Skeptic

They respond better to strong and respectful interactions.  They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Topics They Care About

AI in Sales
Currently leads initiatives implementing AI-powered tools and Salesforce transformation to drive revenue growth, retention, and operational efficiency for Amazon's sales teams.
Retail Innovation
Led a 180-member team at Amazon focused on physical retail innovation, implementing new product roadmaps and in-store technology to enhance the customer experience.
Supply Chain Optimization
Has deep expertise in e-commerce logistics, having managed a $1B+ P&L and driven massive cost-saving initiatives in fulfillment and last-mile delivery at Walmart.

Media Appearances

Magdalena has no verified media appearances

Work History

Head, Sales Technology and Operations at Amazon
Chief of Staff to VP, Amazon Retail at Amazon
National Leader, Physical Retail Innovation and Technology at Amazon
Director, Product Operations at Walmart eCommerce
Director, Supply Chain Operations at Walmart eCommerce

Education

Business Management from Harvard Business School
Supply Chain Management from Massachusetts Institute of Technology

More Information

Social Presence :

Prographics :

Exp : N/A Location : San Francisco Bay Area, United States Job Level : Senior Designation : Head, Sales Technology and Operations at Amazon
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Insights For Selling To Magdalena

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Magdalena is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Magdalena

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Magdalena move?

  • If convinced, they can reach decisions quite fast.
  • Can Magdalena take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Magdalena

Personality Compatibility


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