Malcolm E.

Questioner
DISC Type : c

Education Specialist at Confidential, education industry

United States

Overview

Malcolm is an Educational Specialist with over a decade of experience designing and facilitating training programs to meet strategic objectives. His background includes several specialist and management roles within the U. S. Department of Homeland Security. He holds a Graduate Certificate in Instructional Design from The George Washington University.

He expresses gratitude for living in an era with a diversity of perspectives, moving beyond traditional, narrow worldviews. His academic pursuits include not only his professional field but also advanced studies in modern languages, indicating a passion for communication and understanding different cultures.

Unique fact: Malcolm has taken courses in Advanced Modern Chinese.

Personality Overview

Systematic

Value Seeker

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Instructional Design
Holds a Graduate Certificate in Instructional Design and has over ten years of experience in designing training programs to achieve performance outcomes.
Employee Performance
His professional passion is helping clients better train their employees to achieve strategic performance outcomes through effective educational programs.
Diversity of Perspectives
He has shared his genuine gratitude for the opportunity to engage with a wide variety of viewpoints, a privilege not available for most of human history.

Media Appearances

Malcolm has no verified media appearances

Work History

6-2025
Education Specialist at Confidential, education industry
2-2024 - 3-2025
Office of Situational Awareness (OSA) Training Officer at U.S. Department of Homeland Security
8-2022 - 2-2024
Office of Intelligence and Analysis (I&A) Training Manager at U.S. Department of Homeland Security
6-2022 - 8-2022
Acting Executive Officer at U.S. Department of Homeland Security
12-2021 - 6-2025
Instructional Systems Specialist at U.S. Department of Homeland Security

Education

2011 - 2012
Graduate Certificate in Instructional Design from The George Washington University
2002 - 2004
Master of Education (M.Ed.) from Westminster University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United States Job Level : Junior Designation : Education Specialist at Confidential, education industry
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Insights For Selling To Malcolm

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malcolm is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Malcolm

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Malcolm move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Malcolm take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Malcolm

Personality Compatibility


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