Malcolm Middleton

Supporter
DISC Type : s

Head of IT Business Operations at HCF Australia

Greater Sydney Area, Australia

Overview

Malcolm has no verified overview

Personality Overview

Procedural

Slow To Decisions

Risk-averse

They get along well with all people.  They prefer to follow rules and procedures. They are unlikely to become strong champions as they don't prefer pushing other people.

Topics They Care About

Malcolm has no verified topics they care about

Media Appearances

Malcolm has no verified media appearances

Work History

10-2023
Head of IT Business Operations at HCF Australia
7-2021
Senior Manager - Business Services & Contact Centre at HCF Australia
8-1997
Sports Statistician at Freelance
8-2003 - 7-2021
Technology & Business Services Manager at HCF of Australia

Education

2004 - 2005
Diploma of Management from Deakin University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Head of IT Business Operations at HCF Australia
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Insights For Selling To Malcolm

During A Call Or A Meeting

DO's

  • Talk about refund and cancellation policy if the need arises
  • If possible, connect them to existing customers
  • Focus your pitch on the impact that you could help them have on their organization

DONT's

  • Avoid saying anything that sounds like a risky proposition
  • Don’t keep pushing them for a straight answer, just make your own conclusions
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Malcolm is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Malcolm

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Malcolm move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Malcolm take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Malcolm

Personality Compatibility


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