Mallory Hazen is the Director of Customer Service at STAUD, leveraging extensive experience from management roles at fashion brands like Shop Dôen, Jenni Kayne, and Sandro. She is an alumna of the Fashion Institute of Design & Merchandising, specializing in e-commerce and luxury retail operations.
Based on her career in the fashion industry and expressed interest in iconic brands like Levi Strauss & Co. , Mallory appears passionate about apparel and retail trends. She also follows business news through publications like The Wall Street Journal.
She has a history of identifying and recruiting talent, previously seeking sales professionals for pop-up retail experiences.
Mallory Hazen
Director of Customer Service at STAUD
Los Angeles Metropolitan Area, United States
Overview
Topics They Care About
Customer Experience
As the Director of Customer Service, she has built her career around managing and improving the customer journey in high-end fashion retail.
Luxury Retail
Her professional history includes management positions at several luxury boutiques, including STAUD, Shop Dôen, and Jenni Kayne.
E-commerce Strategy
Her roles at STAUD and Shop Dôen have been focused on the e-commerce side of the fashion business, indicating a key area of expertise.
Media Appearances
Mallory has no verified media appearances
Work History
4-2025
Director of Customer Service at STAUD
12-2022
Senior Customer Service Manager at STAUD
5-2018 - 12-2022
Customer Care Manager at Shop Dôen
1-2017 - 3-2018
Store Manager at Jenni Kayne
3-2012 - 11-2015
Boutique Manager at Sandro Paris SMCP at SANDRO
3-2010 - 2-2012
Boutique Manager at Zadig & Voltaire
5-2009 - 3-2010
Sales at Catherine Malandrino
Education
2007 - 2009
Associate of Arts (AA) from Fashion Institute of Design & Merchandising
More Information
Social Presence :
Prographics :
Exp : 15
Location : Los Angeles Metropolitan Area, United States
Job Level : Mid-senior
Designation : Director of Customer Service at STAUD
