Manda Schulman

Observer
DISC Type : ci

Product Manager at Spiro.AI

Boston, Massachusetts, United States

Overview

Manda Schulman is a Product Manager at Spiro. AI, where she has grown her career through roles in customer success and strategic account management. She leverages her deep customer insight and technical fluency to enhance the AI-powered CRM platform. She is a graduate of Cornell Universitys School of Hotel Administration.

Based in Boston, Manda has shown a consistent focus on improving business processes and customer relationships throughout her career. Her background in the energy sector and subsequent transition into tech highlights her adaptability and commitment to solving complex problems for clients.

Her degree in Hotel Administration provides a unique, service-oriented perspective in the tech and CRM space.

Personality Overview

Assertive

Curious

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

CRM Strategy
Writes and speaks about leveraging modern CRMs to work with imperfect data, helping businesses avoid missed opportunities and improve sales processes.
Customer Experience
Emphasizes creating better customer data and experience strategies, a theme reflected in her career progression from customer success to product management.
Sales Enablement
Advocates for consolidating customer interactions, orders, and activities into a single platform to eliminate information chasing for sales teams.

Media Appearances

Manda has no verified media appearances

Work History

1-2024
Product Manager at Spiro.AI
4-2022 - 1-2024
Strategic Account Manager at Spiro.AI
12-2017 - 4-2022
Customer Success Manager at Spiro.AI
9-2014 - 12-2017
Market Director at Energy Choice, Inc.
10-2011 - 9-2014
Account Manager at Energy Choice, Inc.

Education

Bachelor of Science from Cornell University, School of Hotel Administration

More Information

Social Presence :

Prographics :

Exp : 14 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Product Manager at Spiro.AI
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Insights For Selling To Manda

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Share testimonials from known people and give multiple examples of product value
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manda is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Manda

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Manda move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Manda take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Manda

Personality Compatibility


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