Mandy Rogers

Trailblazer
DISC Type : ID

Senior Customer Success Manager at ClickUp

Charlotte Metro, United States

Overview

Mandy Rogers is a customer-obsessed Senior Customer Success Manager at ClickUp with over 10 years of experience in startups and consulting. She leverages empathy as a core strategy to build customer success programs and lead teams. Colleagues describe her as collaborative, empathetic, and an excellent communicator. She also runs a Chief of Staff consulting business.

Based in Charlotte, Mandy co-hosts and produces the "MPowered Podcast, " a platform dedicated to empowering women by sharing stories of resilience and growth. She is passionate about building community and helping women break unhealthy cycles to unlock their full potential. In her free time, she enjoys walking her dog and making gluten-free pancakes.

Unique fact: A first-generation college student, she is passionate about helping others overcome challenges and forge their own paths to success.

Personality Overview

Persuasive

Charismatic

Values Relationships

They like to keep things under control.  They are charming and have the ability to align others behind their decisions. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Empowering Women
Co-hosts the "MPowered Podcast, " which celebrates women's stories of resilience, cycle-breaking, and professional growth to foster a supportive community.
Empathetic Leadership
Views empathy as a core business strategy for leading teams, building client relationships, and empowering others to succeed.
Customer Success
Specializes in building customer onboarding programs from scratch and scaling engagement playbooks to improve retention and reduce churn in startup environments.

Media Appearances

Mandy has no verified media appearances

Work History

8-2025
Senior Customer Success Manager at ClickUp
7-2024 - 8-2025
Senior Customer Success Manager at OneText
2-2024
Host and Producer at MPowered Podcast
2-2024 - 7-2024
Onboarding Specialist at OneText
6-2022 - 1-2024
Director of Customer Success at MyWorkChoice

Education

2019 - 2022
Bachelor's degree from Vermont Technical College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Charlotte Metro, United States Job Level : Middle Designation : Senior Customer Success Manager at ClickUp
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Insights For Selling To Mandy

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mandy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Mandy

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Mandy move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Mandy take some risk or not?

  • They can take risks if necessary.

You And Mandy

Personality Compatibility


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