Alex Davison in

Alex Davison

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Director, Customer Experience at ClickUp
📍 Running Springs, California, United States

Alex is a customer experience leader at ClickUp, managing global teams across Success, Services, and Support to protect and grow revenue. He has an MBA from the Kelley School of Business and has deep expertise in developing scalable coverage models for diverse customer segments, from enterprise to self-serve accounts.

Outside of work, Alex is a proud alumnus of Cal State San Marcos, where he met his wife, Ashley. He is a father of two and is actively involved with the CSUSM Alumni Association, often encouraging his network to support the university and its students.

Before entering the tech industry, Alex served as an Executive Director for the Arthritis Foundation.

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Experience
13 Years
Current Role
Director, Customer Experience
Job Level
Mid-senior
Location
Running Springs, California, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Alex cares about

Customer Experience
He leads three global CX functions at ClickUp, focusing on initiatives that protect revenue and improve the customer journey across all segments.
Team Mentorship
He highlights that he is at his best when mentoring emerging talent and developing teams, a consistent theme throughout his management roles.
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Career

Work history

1-2025
Director, Customer Experience
ClickUp
12-2023 - 1-2025
Senior Manager, CX
ClickUp
1-2023 - 12-2023
Manager, Escalations Engineering
ClickUp
11-2019 - 10-2021
Executive Director
Arthritis Foundation
6-2015 - 11-2019
Senior Manager, Community Development
American Cancer Society
In the press

Media appearances

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Education
Master of Business Administration - MBA
Indiana University - Kelley School of Business
Master of Public Administration (MPA)
University of New Orleans
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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