Jonathon Arbona in

Jonathon Arbona

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Sr. Manager, CX Strategy & Operations at ClickUp
📍 San Diego, California, United States

As Sr. Manager of CX Strategy & Operations at ClickUp, Jonathon leverages his background as a full-stack developer to enhance customer support with data-driven strategies. People who have worked with him often describe him as eager, energetic, and logical.

Jonathon appears to have a creative and humorous side, demonstrated by his writing and sharing a poem to celebrate his teams adoption of new communication software.

He successfully transitioned his career from a hands-on full-stack engineer to leading high-level customer experience strategy and operations.

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Experience
9 Years
Current Role
Sr. Manager, CX Strategy & Operations
Job Level
Middle
Location
San Diego, California, United States
Personality Overview

How Jonathon shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jonathon cares about

CX Strategy
He leads the CX Strategy & Operations team, focusing on data-driven initiatives to support professional services and enhance the overall customer experience at ClickUp.
AI in Operations
Actively promotes using AI to transform workflows, sharing how he uses it to connect user feedback with internal projects and increase his team's efficiency.
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Career

Work history

8-2023
Sr. Manager, CX Strategy & Operations
ClickUp
9-2022 - 8-2023
Manager, Customer Support Strategy & Operations
ClickUp
2-2022 - 9-2022
Sr. Technical Support Manager
ClickUp
10-2019 - 2-2020
Full Stack Engineer Intern
EMOTIV
6-2019 - 10-2019
Full-stack Developer
LEARN Academy
In the press

Media appearances

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Education
2019 - 2019
Education details unavailable
LEARN Academy
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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