Manish Sarswat

Researcher
DISC Type : Cs

Sr Program Manager, Associate Vice President at Infosys

Melbourne, Victoria, Australia

Overview

Manish Sarswat is a Senior Program Manager and Associate Vice President at Infosys, specializing in program management, enterprise digitization, and customer experience. An MBA graduate from IIM Ahmedabad, he has extensive experience in solution consulting and delivery management. Colleagues describe him as a strategic leader and an inspiring mentor.

He has a keen interest in CRM transformation, having authored a publication on the subject. His recent certifications and shared content show a strong focus on leveraging AI for business growth and modernizing systems, particularly within the telecommunications sector through strategic partnerships.

Personality Overview

Self-Disciplined

Soft Communicator

Cost Conscious

They are always well-planned and adopt a systematic approach.  Being observant comes to them naturally. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Telco Transformation
His recent activity highlights a focus on the telecom industry, including strategic partnerships with companies like Telstra and participation in events like MWC.
AI-Driven Modernization
He is focused on deploying an "AI-first approach" to modernize client systems, supported by his recent certification in "AI Applications for Growth".
Enterprise Digitization
A core area of his expertise is helping businesses achieve value through the successful delivery and program management of large-scale digital solutions.

Media Appearances

Manish Sarswat. At Infosys, disabilities are seen as unique strengths .... Featured in Facebook

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Work History

1-2024
Sr Program Manager, Associate Vice President at Infosys
4-2020 - 1-2024
Senior Program Manager at Infosys
10-2012 - 3-2020
Program Manager at Infosys
10-2009 - 9-2012
Principal Consultant at Infosys
4-2003 - 9-2009
Senior Consultant (Enterprise Solutions) at Infosys

Education

1999 - 2001
MBA from Indian Institute of Management Ahmedabad
6-1992 - 6-1996
Bachelor of Engg. from Malaviya Regional Engg College, Jaipur

More Information

Social Presence :

Prographics :

Exp : 27 Location : Melbourne, Victoria, Australia Job Level : Leadership Designation : Sr Program Manager, Associate Vice President at Infosys
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Insights For Selling To Manish

During A Call Or A Meeting

DO's

  • Share a one-off customer success story but keeps the focus on highlighting objective, numerical results
  • When following up with them, expect slowness; use questions to engage them, preferably over email.
  • Use a presentation with information before getting into a live product walkthrough

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manish is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Manish

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Manish move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Manish take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Manish

Personality Compatibility


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