Pankaj Shinde GAICD

Doer
DISC Type : ds

Vice President - Client Relations and Business Development at Genpact

Greater Sydney Area, Australia

Overview

Pankaj is the Vice President of Client Relations at Genpact, focusing on transformational tech solutions for Australias banking and capital markets. He is a graduate of the Australian Institute of Company Directors. Described as commercially savvy, client-focused, and knowledgeable, he has a 20-year tenure with his company, driving significant business development.

Pankaj has a core passion for building long-lasting things, a philosophy that appears to guide his professional approach to creating durable client relationships and business value. He is actively engaged in continuous learning, recently earning a Microsoft certification in generative AI, showing a personal drive to stay at the forefront of technology.

Unique fact: Pankaj is a recipient of the prestigious NTSE Scholarship, an academic honor awarded to only about 750 students across India annually.

Personality Overview

Risk-Accepting

Fast-paced

Results Focused

They exhibit a rare combination of being result-oriented but patient at the same time.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

AI Value Creation
He recently hosted an "AI of Now" event for clients and partners, focusing on unlocking the real business value of artificial intelligence and overcoming adoption roadblocks.
Client-centric Solutions
His role and recommendations emphasize creating win-win solutions and being a true business partner who deeply understands client needs to drive organizational outcomes.
Generative AI Learning
Demonstrates a personal commitment to hands-on learning by recently earning a Microsoft Learn badge for exploring generative AI tools like Copilot.

Media Appearances

Pankaj has no verified media appearances

Work History

6-2021
Vice President - Client Relations and Business Development at Genpact
2-2017 - 5-2021
Assistant Vice President - Business Development at Genpact
1-2016 - 12-2017
Chairman at NASSCOM
12-2013 - 1-2017
Associate Vice President at Genpact
1-2012 - 6-2013
ITO Engagement Manager at Genpact

Education

2020 - 2020
RG146 Superannuation from Association of Superannuation Funds of Australia
2018 - 2018
Graduate of AICD from Australian Institute of Company Directors

More Information

Social Presence :

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Exp : 22 Location : Greater Sydney Area, Australia Job Level : Senior Designation : Vice President - Client Relations and Business Development at Genpact
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Insights For Selling To Pankaj

During A Call Or A Meeting

DO's

  • Let them know of potential risks but suggest mitigation methods alongside
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pankaj is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Pankaj

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Pankaj move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Pankaj take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Pankaj

Personality Compatibility


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