Manjula Rao

Critic
DISC Type : C

Chief Human Resources Officer at FirstCry.com (BrainBees Solutions Ltd.)

Pune, Maharashtra, India

Overview

Manjula Rao is a Chief Human Resources Officer with over 27 years of experience across the e-commerce, manufacturing, and health sectors. She specializes in scaling HR systems for hyper-growth companies, managing global teams, and fostering workforce adaptability. Colleagues have described her as composed, energetic, and a calm leader under pressure.

Honored as one of the "50 Under 50 Best CHROs" by Businessworld People in 2025.

Personality Overview

Objective Thinker

ROI Driven

Precise

Unless the value is proven by data, they are unlikely to value fancy features.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

Scaling HR Systems
Her profile highlights deep expertise in scaling HR infrastructure to support companies during periods of rapid, hyper-growth.
Workforce Adaptability
Focuses on building organizational resilience and workforce adaptability as a core component of sustainable business growth.
Employer Branding
Has participated as an expert panelist at industry events, speaking on the topic of creating a strong employer brand.

Media Appearances

Manjula has no verified media appearances

Work History

8-2011
Chief Human Resources Officer at FirstCry.com (BrainBees Solutions Ltd.)
3-2008 - 7-2011
Manager - Human Resources at SAERTEX INDIA PRIVATE LIMITED (a wholly owned subsidiary of SAERTEX Group, Germany) & SAERTEX-KEMROC
3-2006 - 3-2008
Manager - Human Resources at Population Services International - AVAHAN (Bill & Melinda Gates Foundation Project)
6-2002 - 3-2006
Manager Human Resoucres at Project Concern International
6-1998 - 5-2002
Assistant Manager Human Resources at Karishma Publications

Education

6-1999 - 6-2001
Masters of Personnel Management from Savitribai Phule Pune University
6-1993 - 6-1998
Bachelor of Commerce - BCom from Savitribai Phule Pune University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Pune, Maharashtra, India Job Level : Leadership Designation : Chief Human Resources Officer at FirstCry.com (BrainBees Solutions Ltd.)
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Insights For Selling To Manjula

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Manjula is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Manjula

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Manjula move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Manjula take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Manjula

Personality Compatibility


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