María Laiton is a customer experience leader managing telephone channels at Banco Caja Social. Her career spans BPO operations, sales, and process improvement, focusing on productivity and efficiency. She holds a unique combination of degrees in International Economic Relations and a specialization in Financial Management.
She is driven by a philosophy of personal excellence and believes in fostering the development of those around her. Her professional approach is centered on understanding the entire brand-customer relationship and believes that strong connections are fundamental to success.
Unique fact: She is a specialist in Financial Management, applying this expertise to improve profitability and efficiency in customer service operations.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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