Marc Wagner is the Head of Operations at Athom, specializing in continuous improvement using Six-Sigma, Lean, and Agile methodologies. An alumnus of the University of Twente, he has driven performance in environments from startups to banks. Colleagues describe him as a natural coach, diligent, and a team player.
Marc is a published author on applying Lean principles to customer service environments.
He was certified as a Scrum Master directly by Jeff Sutherland, the co-creator of Scrum.
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