Marcel Croonen

Commander
DISC Type : D

Manager / Trainer / Sparringspartner Microsoft 365 at c)solutions

Helmond, North Brabant, Netherlands

Overview

Marcel is a Manager and Trainer at c)solutions, specializing in Microsoft 365 adoption with over 15 years of experience. He focuses on the human aspect of digital transformation to ensure technology is embraced by employees. Colleagues describe him as ambitious, driven, and a supportive coach who builds long-term, trustful relationships.

He served as a Radiohost for the Experts Live Netherlands 2025 technology conference.

Personality Overview

Candid & Clear

Very Quick

Impact-Driven

They respond better to strong and respectful interactions.  They are not focused on building rapport and relationships. More than the product, they care about the effectiveness of the product.

Topics They Care About

M365 User Adoption
He focuses on helping employees truly understand and utilize tools like Microsoft Teams and Viva Engage, emphasizing the human side of digital transformation.
Digital Workplace Strategy
He advises IT and communications departments on creating effective digital workplaces, focusing on intranet strategy, governance, and security within the Microsoft 365 ecosystem.
Viva Engage Communities
Frequently posts about leveraging Viva Engage beyond a social tool, highlighting its capabilities as a mature platform for knowledge sharing and internal communication.

Media Appearances

Marcel has no verified media appearances

Work History

10-2007
Manager / Trainer / Sparringspartner Microsoft 365 at c)solutions
10-2007
Commercieel Directeur at Korade
11-2004 - 9-2007
Sales Manager at Korade
4-2018
Commercieel Directeur Fosby at Fosby
10-2007 - 9-2024
Commercieel Directeur at iqbs

Education

1985 - 1992
BEc from HAN University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 21 Location : Helmond, North Brabant, Netherlands Job Level : Middle Designation : Manager / Trainer / Sparringspartner Microsoft 365 at c)solutions
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Insights For Selling To Marcel

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcel is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Marcel

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Marcel move?

  • They can take decisions very fast if you manage to convince them.
  • Can Marcel take some risk or not?

  • The risks don’t matter much to them.

You And Marcel

Personality Compatibility


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