Marcelo Amorim
Login to view DISC.Marcelo Amorim is the Director of Operations at HDI Seguros, where he leads the omnichannel customer service center for post-sales support. He specializes in process automation using AI and machine learning, including chat and voice bots. He holds an Executive MBA from the Universidade de São Paulo (USP).
Beyond his professional role, Marcelo is involved in community service. He has organized charitable events to support underprivileged children, providing them with gifts and recreational activities, and actively encourages participation from his colleagues.
He recently completed a second MBA in AI, Big Data, and Data Science, demonstrating a commitment to leveraging cutting-edge technology in his field.
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DISC behavioral profile
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