Marcie Haitema

Commander
DISC Type : D

Product Manager at FNB Bank

Pittsburgh, Pennsylvania, United States

Overview

Marcie is a strategic financial services leader specializing in payments, treasury management, and operational excellence. Her extensive experience includes transforming payment systems at major institutions like PNC and JPMorgan. She recently enhanced her expertise with a FinTech certification from Harvard, underscoring her commitment to innovation in banking.

Describing herself as a “payments nerd, ” Marcie is deeply passionate about her field. She is a natural collaborator who excels at people development, emphasizing a high EQ in her leadership style. She is dedicated to building diverse teams and fostering a creative, customer-focused environment.

Unique fact: Marcie is a recipient of the prestigious Kevin O’Brien Quality Award from NACHA, recognizing her significant contributions to the payments industry.

Personality Overview

Candid & Clear

Impact-Driven

Very Quick

They respond well to strong and respectful communication.  More than the product, they care about the impact of the product. They are not always relationship oriented.

Topics They Care About

Treasury Management
Describes treasury management as her core passion and is actively seeking leadership roles in this specific arena.
Payments Transformation
Has deep expertise in payment systems, having co-led strategic transformations, including real-time payments execution, at major financial institutions.
FinTech Innovation
Demonstrates a commitment to staying current with industry trends by recently completing a FinTech certification from Harvard University.

Media Appearances

Marcie has no verified media appearances

Work History

7-2024
Product Manager at FNB Bank
4-2022 - 1-2023
Operations Lead, Receivables as a Service (RasS) at Deluxe
6-2021 - 12-2021
Treasury Services Risk Management Officer at TriState Capital Bank
12-2019 - 2-2021
Senior Research Analyst at FedEx
2012 - 2019
SENIOR VICE PRESIDENT - PRODUCT DELIVERY at PNC

Education

1979 - 1982
BS from Russell Sage College
2019 - 2019
FinTech - Financial Technology Certificate from Havard University

More Information

Social Presence :

Prographics :

Exp : 33 Location : Pittsburgh, Pennsylvania, United States Job Level : Middle Designation : Product Manager at FNB Bank
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Insights For Selling To Marcie

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Hold your ground without indulging in one-upmanship
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being too verbose
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marcie is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Marcie

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Marcie move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Marcie take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Marcie

Personality Compatibility


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