Marco Castillo
Login to view DISC.Marco Castillo is a Customer Experience Manager at HSBC with a background in business administration from the Universidad Nacional Autónoma de México. He specializes in designing digital customer journeys and coordinating multidisciplinary teams to improve processes. Colleagues describe him as highly responsible with strong conviction.
He shows a strong commitment to his professional community by proactively offering his network and support to connections facing job loss. His professional interests extend to major financial institutions, including American Express and his current employer, HSBC.
He designed and implemented the customer journey for HSBC Stilo Connect, the banks first 100% digital account.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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