Marcos N. Santana in

Marcos N. Santana

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Director, Software Quality Engineering and Automation at EmpiRx Health
📍 United States

Marcos is a visionary technology leader specializing in transforming software quality through automation and innovation. Currently the Director of Software Quality Engineering at EmpiRx Health, he holds a Doctors Degree and has led global teams at Starbucks. Colleagues describe him as an "exceptional" expert and a "thoughtful collaborator. "

Outside of his technical leadership, Marcos values mentorship and servant leadership, often expressing gratitude for leaders who shaped his career. He has a sense of humor about his work, once posting about how parenting a toddler challenges his quality assurance skills in unexpected ways.

At a previous role, he spearheaded an initiative that reduced smoke testing time by an incredible 1600%.

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Experience
17 Years
Current Role
Director, Software Quality Engineering and Automation
Job Level
Mid-senior
Location
United States
Personality Overview

How Marcos shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Marcos cares about

Test Automation Strategy
His career is defined by building and scaling test automation frameworks, including a notable project for Salesforce, to enhance efficiency and software quality.
Servant Leadership
He actively posts about the importance of thoughtful leadership and mentorship, showing a commitment to developing and encouraging his teams on a human level.
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Career

Work history

6-2025
Director, Software Quality Engineering and Automation
EmpiRx Health
7-2023 - 6-2025
Global Lead, Software Development Engineering in Test (SDET)
Starbucks
9-2023 - 4-2025
Software Engineering Advisor
Yuno
1-2023 - 7-2023
Principal Software Engineer in Test
Abarca Health
11-2020 - 1-2023
(Director Equivalent) Senior Manager, Software Quality and Automation Engineering
Abarca Health
In the press

Media appearances

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Education
Doctor's Degree
Universidad Ana G. Méndez (UAGM)
Master of Business Administration (M.B.A.)
Universidad del Turabo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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