Maria Livingston

Inquirer
DISC Type : cd

Customer Success Manager at DataBank

United States

Overview

Maria is a highly respected Customer Success Manager at DataBank with an extensive background in the telecommunications industry at firms like Verizon and HCL-Technologies. A Purdue University Northwest student, she is recognized for her exceptional client care and program management skills. People who have worked with her describe her as a dedicated top performer.

Outside of her direct role, Maria shows a keen interest in continuous self-improvement and professional growth. She has pursued certifications in personal branding and IoT fundamentals, and actively engages with courses designed to enhance her professional presentation, such as resume makeovers.

She once managed a portfolio of telecommunication projects valued at $3 million, achieving an impressive 95% on-time delivery rate.

Personality Overview

Upfront

Demanding

Judgemental

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Client Relationships
Her entire career is focused on customer success and managing the health of large, complex client accounts at companies like DataBank and Verizon.
Service Management
Has a deep background in overseeing the operational health of services, from delivery through life-cycle support, for major telecommunication clients.
Data Center Industry
As an employee at DataBank, she actively shares content about the company's infrastructure and technological capabilities.

Media Appearances

Maria has no verified media appearances

Work History

5-2025
Customer Success Manager at DataBank
11-2023 - 1-2025
Senior Service Manager at HCL-Technologies
6-2019 - 10-2023
Service Delivery Manager / Service Manager at Verizon Business
9-2017 - 6-2019
Senior Project Coordinator at AireSpring

Education

General Studies from Purdue University Northwest

More Information

Social Presence :

Prographics :

Exp : 7 Location : United States Job Level : Middle Designation : Customer Success Manager at DataBank
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Insights For Selling To Maria

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maria is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Maria

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Maria move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Maria take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Maria

Personality Compatibility


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