Mariana Loaiza

Energizer
DISC Type : I

Head de Servicios de Siniestros at Zurich Insurance

Mexico City, Mexico

Overview

Mariana Loaiza is the Head of Claims Services at Zurich Insurance. An Industrial Engineer with a Masters in Finance from Universidad Tecmilenio, she is focused on operational excellence. Her career includes leadership roles at Afirme Seguros and Seguros Banorte, where she has honed her expertise in claims management.

Mariana is dedicated to personal and professional fulfillment through sharing knowledge and experiences. She promotes the assertive administration of resources to enhance both individual and team efficiency, helping to achieve broader organizational goals. She follows business insights from publications like Forbes.

She uniquely combines technical, leadership, and financial expertise, holding a diploma from Smart Leader and a Masters in Finance.

Personality Overview

Informal

Imaginative

Believer

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Gestión de Siniestros
Her career is built on leadership roles in claims management at major insurance companies including Zurich, Afirme Seguros, and Seguros Banorte.
Excelencia Operacional
As an Industrial Engineer, she is focused on the assertive administration of resources and process efficiency to meet organizational goals.
Calidad en el Servicio
In a public testimonial, she praised partners for "impeccable execution and excellent service, " showing she highly values quality outcomes.

Media Appearances

Mariana has no verified media appearances

Work History

5-2025
Head de Servicios de Siniestros at Zurich Insurance
11-2021 - 5-2025
Subdirector Siniestros Daños at Afirme Seguros
11-2019 - 11-2021
Gerente de Siniestros Daños at Seguros Banorte
10-2016 - 12-2019
Jefe de Siniestros Daños at SEGUROS BANORTE, S.A. DE C.V.

Education

2013 - 2016
Licenciatura from Universidad de Especialidades
2018 - 2019
Diplomatura from Smart Leader

More Information

Social Presence :

Prographics :

Exp : 9 Location : Mexico City, Mexico Job Level : N/A Designation : Head de Servicios de Siniestros at Zurich Insurance
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Insights For Selling To Mariana

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mariana is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Mariana

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mariana move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Mariana take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Mariana

Personality Compatibility


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