Marianna Wong in

Marianna Wong

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Vice President of Operations and Customer Experience at Avantik
📍 Pine Brook, New Jersey, United States

Marianna Wong is the Vice President of Operations and Customer Experience at Avantik, bringing over 20 years of expertise in customer-facing strategy for software and medical technology firms. An MBA graduate from Santa Clara University, she has a proven track record of leading large global teams and managing significant revenue streams and budgets.

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Experience
33 Years
Current Role
Vice President of Operations and Customer Experience
Job Level
Senior
Location
Pine Brook, New Jersey, United States
Personality Overview

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Priorities

Topics Marianna cares about

Customer Experience Strategy
Her career is dedicated to building innovative, multi-channel customer touchpoints and driving customer satisfaction, retention, and advocacy across global enterprises.
Global Team Leadership
She has extensive experience building and leading large international teams of up to 600 employees in the US, Canada, the Philippines, and Malaysia.
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Career

Work history

11-2023
Vice President of Operations and Customer Experience
Avantik
1-2019 - 11-2023
Senior Director Global Customer Care
Thermo Fisher Scientific
2017 - 1-2019
Vice President, Client Services
NextGen Healthcare
2013 - 2017
Vice President Global Customer Service
BD
2009 - 2013
Vice President, Customer Support
Epicor Software Corp
In the press

Media appearances

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Education
Bachelor of Science
California State University - East Bay
Master of Business Administration
Santa Clara University Leavey School of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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