Mark Augustine

Energizer
DISC Type : I

Retired at Mercy

Mascoutah, Illinois, United States

Overview

Mark Augustine recently retired from his role as Director of System Administration at Mercy, where he specialized in Managed Print Services. His extensive career focused on healthcare, with roles in business development and account operations. He holds a Bachelors degree from Creighton University.

Colleagues consistently praise his professional and ethical approach, describing him as a knowledgeable expert with a rare attention to detail. They often view him more as a trusted business consultant than a traditional salesperson.

Personality Overview

Imaginative

Full Of Energy

Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Managed Print Services
He led the Managed Print Services program at Mercy Health, overseeing a dedicated team of technology professionals.
Healthcare Business Development
His background includes developing new business and managing sales pipelines for large healthcare accounts in multi-state regions.
Enterprise Print Strategy
Previously worked with customers to establish enterprise-level print governance based on best practices, metrics, and reporting.

Media Appearances

Mark has no verified media appearances

Work History

2-2025
Retired at Mercy
7-2016
Director, System Administration, Managed Print Services at Mercy
7-2016
Director at Mercy
8-2015 - 7-2016
Account Operations Director at Pharos Systems International
7-2015
Business Development Manager - Healthcare at Standard Register

Education

Bachelor's degree from Creighton University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Mascoutah, Illinois, United States Job Level : Mid-senior Designation : Retired at Mercy
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Mark

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Mark take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Mark

Personality Compatibility


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