Mark Dvoracek

Observer
DISC Type : ic

Network Communications Information Security / Voice SME / Video SME / Desktop support at Winston-Salem State University

Winston-Salem, North Carolina, United States

Overview

Mark is a Communications Architect at Winston-Salem State University with over 40 years of experience in network infrastructure, voice systems, and video surveillance. He is certified in Avaya/Nortel and Nice Systems technologies and is described as an accomplished Video Surveillance System Administrator.

Mark is a U. S. Marine Corps veteran, having served as a Forward Observer and Field Radio Operator. His duties included directing artillery and naval gunfire, demonstrating a strong background in precision communications and operations under pressure.

He managed the installation of communications systems for major Las Vegas hotels like the Venetian and Mirage.

Personality Overview

Curious

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Video Surveillance
Serves as a Video SME at his current role and holds certifications in Nice systems administration and installation.
Voice & Data Comms
His entire career is focused on voice and data systems, from early voicemail technology to modern SIP trunking and LAN/WAN infrastructure.
Network Security
His role includes information security, and he previously worked on PCI/DSS compliance for all Lowe's stores.

Media Appearances

Mark has no verified media appearances

Work History

8-2008 - 6-2017
Network Communications Information Security / Voice SME / Video SME / Desktop support at Winston-Salem State University
3-2001
Network Engineer III at Lowe's Companies, Inc.
2-1983 - 7-2000
Project Manager/Lead technician at Sprint
11-1980 - 2-1983
Project manager / Senior Field Engineer at PAC*TEL Business systems
10-1977 - 10-1980
Forward Observer/Field Radio Operator at Marine Corps Recruiting

Education

1982 - 2018
Data communications from Avaya Heritage Nortel
1982 - 2017
Voice Communications from Avaya / Heritage Nortel

More Information

Social Presence :

Prographics :

Exp : 38 Location : Winston-Salem, North Carolina, United States Job Level : Mid-senior Designation : Network Communications Information Security / Voice SME / Video SME / Desktop support at Winston-Salem State University
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Mark take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Mark

Personality Compatibility


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