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Paul Fecteau

Trailblazer · DISC type ID
Senior Vice President Advanced Customer Support Sales and Delivery at OpenText
📍 Broomfield, Colorado, United States

Paul Fecteau is the Senior Vice President of OpenTexts Advanced Customer Support unit, where he focuses on maximizing customer value. His career includes leadership roles at Citrix and Cisco, building expertise in GTM strategy and partner management. Colleagues describe him as a strong, trusted, authentic, and innovative business leader who attended California State Polytechnic University-Pomona.

Outside of work, Paul shows a commitment to community support through charitable contributions. He also appears passionate about fostering the next generation of tech professionals by actively highlighting and promoting recent university graduates who are entering the industry.

Early in his Cisco career, he doubled his sales territory from $7 million to $14 million in just one year.

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Experience
16 Years
Current Role
Senior Vice President Advanced Customer Support Sales and Delivery
Job Level
Leadership
Location
Broomfield, Colorado, United States
Personality Overview

How Paul shows up

Charismatic
Informal
Persuasive

They are charming and have the ability to align others behind their decisions. They like to keep things under control. If they come to believe in your value proposition, they will be your champion.

Priorities

Topics Paul cares about

Maximizing Customer Value
His current mission is leading OpenText's new Advanced Customer Support unit, designed to help customers attain maximum business value and operational satisfaction from their software.
AI for Productivity
He recently expressed excitement for OpenText's pragmatic approach to AI, believing it will unburden employees and elevate human contributions in the workplace.
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Career

Work history

7-2025
Senior Vice President Advanced Customer Support Sales and Delivery
OpenText
4-2023 - 7-2025
Senior Vice President, Software License Renewal Sales
OpenText
11-2020 - 4-2023
Vice President, SMB Cloud Security Renewal Sales
OpenText
10-2016 - 11-2020
Managing Director, Partner Programs and Operations
Citrix
10-2014 - 6-2016
Senior Director - Operations Transformation and Optimization
Cisco
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science (B.S.)
California State Polytechnic University-Pomona
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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