Mark Hills

Observer
DISC Type : ic

Director of Enterprise Analytics at Finastra

Kent, England, United Kingdom

Overview

Mark is a data and finance leader with over 15 years of experience in the Fintech and Insurance sectors. He specializes in translating complex data into commercial opportunities and has a history of building and leading analytics departments of up to 40 people. He holds a degree in Mathematics and Statistics from the University of Reading.

Outside of his professional life, Mark appears to be involved in his community through sports, having taken on a coaching role for a local girls football team for ages 5 to 15.

He once created, developed, and led a new data and insight department from the ground up, growing the team to over 20 analysts.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Data-Driven Performance
At Saga, he implemented speech analytics to capture and analyze customer interactions, improving sales performance, customer satisfaction, and operational efficiency.
Fintech & Insurance
His career is rooted in these two industries, with leadership roles at Finastra, Hastings Direct, and Saga plc, focusing on data and analytics within these sectors.
Building Data Teams
He has a proven track record of not just leading large teams, but also creating entire data and insight departments from scratch, as he did at Saga.

Media Appearances

Mark has no verified media appearances

Work History

11-2023
Director of Enterprise Analytics at Finastra
1-2022 - 10-2023
Senior Manager at Finastra
7-2020 - 1-2022
Head of Strategy & Planning (Interim) / Business & Strategic Planning Manager at Hastings Direct
2-2016 - 3-2020
Head of Insight & Performance at Saga plc.
6-2014 - 1-2016
Insight and Performance Manager at Saga plc.

Education

2003 - 2006
Mathematics and Statistics from University of Reading

More Information

Social Presence :

Prographics :

Exp : 13 Location : Kent, England, United Kingdom Job Level : Mid-senior Designation : Director of Enterprise Analytics at Finastra
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Mark

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to analyze well and then make their decisions.
  • Can Mark take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Mark

Personality Compatibility


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