Mark K.

Questioner
DISC Type : c

Director of Information Technology for Operations at University of Mount Union

Akron, Ohio, United States

Overview

Mark K. serves as the Director of Information Technology for Operations at the University of Mount Union, where he has also held leadership roles in instructional technology. An alumnus of the university with an MBA from Malone University, he brings extensive experience in managing technology programs that support teaching and learning.

Beyond his technical role, Mark demonstrates a strong commitment to student growth and career development. He has served as an adjunct faculty member, teaching courses on information management and web design, and actively encourages students in his network to pursue valuable opportunities with global technology companies.

He is a recipient of the Elizabeth W. and Joseph K. Davidson Staff Award, which recognizes a staff member who best represents the universitys values.

Personality Overview

Systematic

Cautious & Analytical

Not Easily Convinced

They prefer to analyze every situation thoroughly.
  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Educational Technology
Previously directed teams responsible for instructional technology, video services, and web development to enhance the academic experience for students and faculty.
IT in Higher Ed
His career at the University of Mount Union and interest in organizations like EDUCAUSE highlight his focus on the unique technology challenges within higher education.
Student Mentorship
Actively shares professional opportunities with students and has experience as an adjunct faculty member, showing a clear passion for student career development.

Media Appearances

Mark has no verified media appearances

Work History

7-2018
Director of Information Technology for Operations at University of Mount Union
10-2012 - 6-2018
Assistant Director of IT for Instructional Technology at University of Mount Union
8-2011 - 12-2015
Adjunct Faculty in the Department of Computer Science and Information Systems at University of Mount Union

Education

2007 - 2009
MBA from Malone University
2002 - 2006
BS from University of Mount Union

More Information

Social Presence :

Prographics :

Exp : 14 Location : Akron, Ohio, United States Job Level : Mid-senior Designation : Director of Information Technology for Operations at University of Mount Union
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Mark

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Mark take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Mark

Personality Compatibility


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