Mark Mulvihill

Observer
DISC Type : ci

Head Of Hub at JD.COM

Leighton Buzzard, England, United Kingdom

Overview

With over a decade of leadership experience, Mark is a dedicated operations professional focused on driving optimal KPI outcomes. He holds a Level 5 Operational Manager Degree and is adept at fostering strong teamwork. His career has progressed through management roles at Sainsburys and Evri.

Mark is passionate about building a "family culture" at work, viewing the strong interpersonal connections within his team as something truly special. He follows major sporting events, particularly European football, and has celebrated his companys sponsorship of the Champions League.

He is currently managing the entire delivery and construction of a new major warehouse hub for e-commerce giant JD. COM in Coventry.

Personality Overview

Value Driven

Curious

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Team Culture
He is passionate about building a "family culture" at work, believing the team he has the privilege of working with is truly something special.
Warehouse Operations
His current role as Head of Hub involves managing the complete delivery and construction of a new warehouse, a key part of his company's expansion.
Career Advancement
Actively shares and promotes opportunities for career growth within his rapidly expanding team, encouraging people to apply for key roles.

Media Appearances

Mark has no verified media appearances

Work History

10-2024
Head Of Hub at JD.COM
5-2019 - 10-2024
Process Manager at Evri
5-2014 - 5-2019
Floor Manager at Sainsbury's

Education

7-2023 - 11-2024
Level 5 Operational Manager Degree from Chartered Management Institute
9-2006 - 6-2008
Education details unavailable from John Henry Newman Catholic College

More Information

Social Presence :

Prographics :

Exp : 11 Location : Leighton Buzzard, England, United Kingdom Job Level : Mid-senior Designation : Head Of Hub at JD.COM
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to analyze well and then make their decisions.
  • Can Mark take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Mark

Personality Compatibility


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