Mark Slater

Enigma
DISC Type : cid

Director - Software Process Excellence at BD

Kansas City, Missouri, United States

Overview

Mark is a transformation leader with over 15 years of experience in software engineering, process improvement, and change management. He currently serves as the Director of Software Process Excellence at BD, focusing on best practices for medical device software. He holds a degree in Journalism from the University of Missouri-Columbia.

He is passionate about returning to the healthcare and MedTech space, viewing it as a homecoming. His background in journalism fuels his expertise in communication and storytelling, which he applies to his leadership roles in technology and process improvement.

Unique fact: He leverages his Journalism degree to excel at communication and storytelling within highly technical software engineering environments.

Personality Overview

Challenger

Friendly Yet Blunt

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Medical Device Software
His current role at BD focuses on defining engineering best practices for medical device software, a field he is passionate about rejoining.
Agile Transformation
He has extensive experience leading Agile Centers of Excellence and transitioning businesses from project-oriented to product-centric mindsets at previous companies like Cerner.
GenAI Initiatives
In his recent role at H&R Block, he was the Program Director for large initiatives, which included the implementation of GenAI.

Media Appearances

Mark has no verified media appearances

Work History

1-2026
Director - Software Process Excellence at BD
3-2023 - 1-2026
Program Director, Product Development & Operations at H&R Block
6-2022 - 3-2023
Director | Business Process Quality at Cerner Corporation
2020 - 6-2022
Manager/Portfolio Manager at Cerner Corporation
2012 - 8-2020
Manager/Lead Process Architect at Cerner Corporation

Education

1999 - 2003
Journalism from University of Missouri-Columbia

More Information

Social Presence :

Prographics :

Exp : 20 Location : Kansas City, Missouri, United States Job Level : Mid-senior Designation : Director - Software Process Excellence at BD
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Mark

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Mark take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Mark

Personality Compatibility


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